University of Liverpool online programmes are delivered in partnership with Kaplan Open Learning, an affiliated college of the University. For more information about our partnership please visit https://online.liverpool.ac.uk/our-partnership/.

When accepting a place on a programme that will be delivered online by this partnership, you enter into an agreement with both the University and Kaplan. The University of Liverpool Programme Terms and Conditions for Online Study sets out our respective and joint responsibilities to you, as well as your responsibilities to the University and Kaplan.

There are various policies that form part of our agreement, or are otherwise relevant to your experience while you are studying online with us. These policies are set out below. If you have any questions about the agreement, policies, or any aspect of your online educational experience then please contact us at +44 151 318 4466 or write to us at enquiries@study-online.liverpool.ac.uk

University of Liverpool Policies

Student Charter
Programme Ordinances and Regulations
Code of Practice on Assessment (including all appendices)
Postgraduate Research Code of Practice
Student Conduct Policy
Student Complaints Policy and Procedure
Regulations for the Use of IT Facilities
Library Regulations
Diversity and Equality of Opportunity Policy
Dignity at Work and Study Policy (Students – Login Required)

Dignity at Work and Study Policy (Honoraries – Login Required)
Student Engagement Framework
Code of Practice on Student Representation
Code of Practice on Freedom of Speech
IP Policy
Student Protection Plan
Postgraduate Admissions Policy
Admissions Appeals and Complaints Policy
Admissions Appeals and Complaints Form
Privacy Policy
Recognition of Prior Learning
Access and Participation Plan
Reasonable Adjustments and Support for Disabled Students


Assessment Appeals Procedure for Online Students
Disability Disclosure and Reasonable Adjustments Procedures
Online Students Complaint Procedure
Online Student Conduct and Discipline Policy and Procedures
Prevent Duty

Kaplan Open Learning Policies

Privacy Policy
Website Terms of Use
Accessibility Statement
Cookie Policy
Acceptable Use Policy
Modern Slavery Statement
Model Cancellation Form
Debt Management Policy
Programme Terms and Conditions for Online Study
Statement on the Ukraine Crisis